STEPHEN G. WORTH
919.524.1126
sgworth@gmail.com
www.linkedin.com/in/stephenworth

SOLUTIONS & CUSTOMER ENGAGEMENT EXECUTIVE

Dynamic and results-driven executive with a proven track record in leading high-performance teams and delivering innovative software solutions. Expertise in driving strategic initiatives, optimizing operations, and generating significant value through cost-effective software and customer engagement. Demonstrated success in creating and managing large organizations, budgets, and strategic product initiatives.

Expertise in:

• Professional Services Delivery
• Solution Architecture
• Technical Strategy / Innovation
•       Executive Presence & Communications
• Cross-Functional Leadership / Executive Presence
• Strategic Opportunities / Tactical Operations Planning
• Budget & Cost Management / Change Management
• Product & Program Management
• Software Architecture / Design Development

PROFESSIONAL EXPERIENCE

CAPGEMINI, RTP, NC    2019 to Present

Sr. Engineering Unit Director  (2023 to Present)

Head of the North America Software Engineering Practice & the Software Center of Excellence.  Work with sales, engineering & delivery across multiple industry domains to identify opportunities, pre-sales support, solution architecture, and bid support along with customer engagement to increase sales and ensure high quality engineering delivery. Responsible for talent delivery, solution architecture, delivery start up, & aiding bid financials.

• Spearheading engineering engagement in $100M of annual bookings, primarily AI focused
• Led team developing an AI readiness assessment tool, aiding customers plan incremental AI investments
• Secured $4.5M in new sales with a leading infrastructure provider
• Advised on solutions & proposals in multiple domain areas, totaling over $20M.
• Created a multi-year, $65M derivative products business plan based on Capgemini assets.

Engineering Unit Director (2021 – 2023)

Enabled and delivered high-value solutions, managing relationships, solutions, delivery, and financials.

• Implemented technical advisory offerings guiding multiple client executive committees & boards on technical strategy.
• Developed a $13M L1 – L2 engineering support opportunity.
• Led expansions in L3-L4 engineering opportunities, growing $3M in revenue.
• Expanded engineering services by $2.5M with a leading hybrid cloud infrastructure provider.

Sr. Engagement Manager (2019 – 2021)

Delivered high-value solutions, managing full customer relationships, solutions, delivery, and financials.

• Achieved a $3M sales increase with an existing Fortune 500 infrastructure customer.
• Spearheaded $2M in new initiatives with heavy industry and utility customers.
• Led project reconfigurations during the pandemic ensuring customer operational success.

DELL EMC (FORMERLY EMC), RTP, NC 2004 to 2017
Director, Global Innovation & Business Development Operations (2010 to 2017)

Devised, organized, and drove multi-discipline projects to enhance and expand global innovation and business presence. Scope included program definition, ideation, contract and legal matters, customer interaction, vendor/partner management, program management, and direct engineering management as appropriate under multiple software, business development, and innovation vice presidents.

• Increased Life Sciences product sales $15M+ via Metalnx (https://github.com/irods-contrib/metalnx-web), an agile web/cloud application developed helping genomic researchers and data curators with information management of complex data sets and user-defined metadata.
• Returned $115M in real value, managing $26M in Brazilian R&D tax credits over 8-years, investing in engineering and university R&D projects, handling some directly, others via influence with business units. Responsible for vision, risk management, project decision-making, and accountability of results.
• Designed consumer home network attached storage system with adaptive, on demand, video transcoding (media format conversions), leading ideation, development, and program management, integrating technologies from 5 global companies, and leveraging the collaboration of 100+ software developers.
• Transitioned internal China QA team to an India based partner, reducing QA costs by $2M over 4-years and expanding test coverage in the process.
  Organized Global Innovation Council, initiative to share knowledge and best practice across R&D / development centers in Brazil, China, Israel, Ireland, Egypt, and Russia, growing regular attendance to 100+ participants.
• Served as advisor to Israel, Brazil, and Skolkovo (Russia) R&D centers on projects, leading alignment of all global development sites with CTO innovation objectives and technology vision.
• Grew software partnerships from 2 to 15 in 1-year by standardizing the partner engineering program for Iomega StorCenter product line, increasing native applications and adding $2M in additional sales.
• Developed lab specifications for Brazil R&D center, working with construction teams ensuring cost targets were met and advising management team on workflow process, metrics, and operations planning.

Director, Storage Products Global Business Operations Team (2004 to 2010)

Organized, influenced, and advised Storage Products Engineering teams to leverage offshore global engineering including business case generation, training/transition planning, and ongoing engagement models. Drove vendor selection and management activities including quarterly business reviews, quantitative scorecard system, IT coordination, and continuous improvement initiatives.

• Grew global engineering talent ratio from 0 to 20%+, providing annual labor savings of 35%+, and building a partner resource based global engineering portfolio of 700+ software developers.
• Improved development partner interaction and results through training, process improvement, mentoring, and feedback, implemented via quarterly business reviews, partner visitation program, KPIs, metrics, policies, controls, and a quantitative scorecard system.
• Designed and advised construction of engineering labs in Russia and Singapore along with test labs at strategic partner locations, ensuring costs, implementation, and engineering needs were met.
• Expanded CLARiiON Executive Briefing Day program to 6 events per year, providing annual direct client interaction for 60+ software developers, with 200+ customers aiding local sales growth by $2-4M per year.

ADDITIONAL RELEVANT EXPERIENCE

EMC, RTP, NC
Director, NAS Strategy & Business Development

Increased customer awareness in NAS (Network Attached Storage) engineering products driving new business via customer interaction initiatives and engineering solutions.

Director, R&D Effectiveness

Organized and led 150+ person integrated engineering services staff, managing a $35M+ budget, comprised of quality assurance, performance, customer documentation, customer support, lab/facilities support, scheduling, release management, lifecycle management, and program management.

EDUCATION

Master of Science (MS), Computer Studies,
NORTH CAROLINA STATE UNIVERSITY, Raleigh, NC

Bachelor of Science (BS), Chemistry
NORTH CAROLINA STATE UNIVERSITY, Raleigh, NC

ASSOCIATIONS

North Carolina Technology Association
Computer Science Strategic Advisory Board, North Carolina State University
Chair, Technology Advisory Committee, James B. Hunt Library, North Carolina State University

AWARDS

2nd Place, “Best in Show”, 2015 EMC Innovation Competition
Metalnx selected a “Best in Show” finalist, BioIT World 2016
Patent 6,766,519: “Generic Software Interface for Hardware Environments”